What format is my order number?

Your number has the format EXO followed by six digits (e.g. EXO-100000) and you receive it in the confirmation email. If you still hold an old ORD-YYYYMMDD-XXXXXX reference, message us via Contact: that numbering is no longer in use and cannot be looked up here.

Is the status real-time?

The times shown are indicative per stage. The tracking link with real-time updates arrives by email when your order ships.

Tracking

Track order

Enter your email and your order number (format EXO-XXXXXX) to see your shipment status. Without exposing sensitive information.

Can't find your number? It's in your confirmation email. Orders are dispatched in 1-3 business days.

For research use only. Figures are indicative and are not medical advice; always confirm against the lot COA and the compound's literature.

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Frequently asked questions

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Track order

Frequently asked questions

What format is my order number?

Is the status real-time?

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